Not all water pickup is equal — a shop vac and a truck-mount extraction unit produce very different outcomes on the same flooded room.
We classify every loss as Category 1, 2, or 3 before extraction begins, then document readings throughout the job.
Truck-mount extraction is standard equipment on every New Paris, OH call, not an upgrade.
We identify the contamination category before extraction to determine the correct safety protocol.
We use specialty injection systems designed to dry hardwood from underneath rather than defaulting to tear-out.
You get documented proof of extraction progress, not just a technician's word.
Getting water out is only useful if it's done with the right classification and the right tools — here's our New Paris process.
We deploy truck-mount pumps for anything beyond a small, contained spill.
Classification testing happens on-site before any extraction equipment starts running.
Carpet and pad get separately assessed — pad usually can't be saved, but carpet often can with fast, thorough extraction.
We monitor injection drying progress with moisture meters calibrated for wood species.
Extraction continues below the surface layer whenever subfloor readings show trapped moisture.
Every job closes with a written extraction report showing before-and-after moisture readings.
Tell our New Paris, OH dispatcher what happened so the right extraction equipment gets loaded.
Equipment is pre-loaded based on dispatch notes, so there's no delay on arrival.
You'll know the classification and cost before work starts.
We don't sign off until logged readings hit the target, not just until it looks dry.
"They saved our hardwood floor with an injection drying method instead of ripping it all out. Saved us thousands." — Owen R.
"The moisture readings they gave us before and after made the whole process feel legitimate, not just a guess." — Bianca V.
"Truck-mount extraction cleared our flooded basement way faster than the shop vac approach a different company tried first." — Malik J.
Water Extraction includes Category classification, documented moisture readings, and specialty methods like injection drying, not just pumping.
Often, yes — injection drying pulls moisture from beneath the boards without removing the floor.
Category 1 is clean water, Category 2 is gray water with some contamination, and Category 3 is sewage or blackwater requiring full PPE.
Verification reports are standard, not an optional add-on.
As soon as possible — every hour standing water sits increases how deep it penetrates flooring and subfloor.
Documented reports are standard and can be provided directly to your adjuster on request.
If you're in or near New Paris, an extraction crew can typically respond the same day.
One call starts classification testing and extraction dispatch.
Call +1-844-578-1604